Quick Answer: They are calling to get a recorded statement that can be used to minimize your claim. You are not required to give one. Politely decline and tell them your attorney will be in touch. Call Gonzales Law at 909-587-6336 — free, right now.
Insurance adjusters are trained to call quickly — within 24–72 hours — before you've spoken to an attorney, seen a doctor, or understood the full extent of your injuries. Their goal is a fast, cheap settlement. In California, you have two years to file (CCP §335.1) but delayed symptoms from whiplash, soft tissue damage, or concussion can appear days or weeks later. Settling early locks you out of future compensation.
Am I legally required to talk to the other driver's insurance?
No. You must cooperate with your own insurer under your policy, but you have no legal obligation to speak with the at-fault driver's insurance. Politely decline recorded statements.
What if I already gave a recorded statement?
Don't panic. A good attorney can often contextualize prior statements. Call Gonzales Law at 909-587-6336 immediately to limit further damage.
How long do I have to file a car accident claim in California?
Two years from the date of injury (CCP §335.1). Government vehicles: 6 months under the Government Claims Act. Do not let the insurance company create urgency.
Will having an attorney make things worse?
The opposite. Studies show represented claimants receive 3–4× more than unrepresented ones. Insurance companies take attorneys seriously.
Gonzales Law Offices serves clients across the Inland Empire — Fontana, Ontario, Rancho Cucamonga, Rialto, San Bernardino, Riverside, and surrounding cities. Call or text 24/7.